Frequently Asked Questions
1. Is shipping is truly free on all U.S. orders?
Yes, we offer free shipping to all U.S. Residents
2. What is the shipping time frame?
Delivery typically takes 7-10 business once package is shipped out to received and varies depending on your location in the U.S.
3. Is Purfect Skyn safe for sensitive skin?
Yes! All of our products are made with clean, toxin-free, and plant-based ingredients, making them gentle and safe for even the most sensitive skin types.
3. Can kids or teens use Purfect Skyn products?
Absolutely. Our formulas are mild yet effective perfect for young skin and safe for kids ages 2 and up.
4. How soon will I see results?
Most users notice softer, clearer, and more hydrated skin within just a few days of consistent use. Results may vary depending on skin type and routine.
5. Are your products really toxin and chemical-free?
Yes! Every Purfect Skyn formula is 100% free from harsh chemicals, parabens, and toxins. We believe in clean beauty that’s truly pure and effective.
6. Where are Purfect Skyn products made?
All of our products are proudly made in the USA with ethically sourced, high-quality natural ingredients to ensure purity and performance.
7. Are your products vegan and cruelty-free?
Yes! Every product is 100% vegan and cruelty-free. We never test on animals our mission is to create clean beauty that’s kind to both your skin and the planet.
8. What’s your return or refund policy?
All Sale Are Final. Unfortunately, we do not offer refunds. However, if your product arrives damaged or unusable, please contact us at customerservice@purfectskyn.com, and we’ll be happy to assist you.
9. How should I store my skincare products?
Store your Purfect Skyn products in a cool, dry place away from direct sunlight. Natural ingredients stay freshest when protected from heat and humidity.
10. Do you offer shipping outside the United States?
At this time, Purfect Skyn ships only within the U.S. We’re working to expand internationally soon — stay tuned for updates!
11. How can I contact Purfect Skyn?
You can reach our customer care team anytime at customerservice@purfectskyn.com or through our Contact Us page. We’re always happy to help!
12. How much do you use?
A few drops go a long way. Day Glow is so rich that you don’t need to use very much.
13. Can I use it with make-up?
Yes! Day Glow can be used for any occasion either as daytime prep or as a makeup primer. It helps makeup grip and last longer.
Still have questions?
We create safe, effective skincare designed to make you feel confident in your skin.
Can’t find what you’re looking for? Contact us here and we’ll get back to you within 24–48 hours.